FREE support from B Squared

We provide FREE support to ALL schools using our Connecting Steps assessment software

Our support team is available by email and phone. Our dedicated support website is packed full of guides, videos and articles to help schools get the most out of our assessment software.

Visit the support website

What do Teachers think?

Useful online meeting

“I had a really useful meeting with Lisa who talked me through how to check our data. Thank you!”

Amanda Johnstone

Great Arley

Excellent support

“Very good, the support I received was excellent.” [online meeting] 

Andrew Grant

West Lancs Community High School

So fast

“Did not expect such a fast response – thank you.” 

Sharon Arnold

The Hollies

Helping a non-techie

“Lisa has such patience with her support of non-techies like me. Thank you Lisa – so appreciate not been made to feel useless – keep on being nice and thank you again.”

Diane Connell


Devon answered all our questions

“Meeting was quick and easy to arrange and Devon answered all our questions.”

Kathryn Jones, SENDCo

Victoria Primary School

Devon could not have been more helpful

“Devon walked me through all the steps I needed to get started, answered all my questions along the way, and gave me additional time to make sure I was happy. Delighted with this service.”

Jan Cullen, SENCO

St Oswald’s

Looking for more help with Connecting Steps?

Contact our support team on

or 01252 870133